At Start-Ops, we are committed to protecting your privacy and respecting your rights. In accordance with Mexico’s Federal Law on the Protection of Personal Data (LFPDPPP), you have the right to request the cancellation and deletion of the personal data we hold about you.

This page explains the secure process for submitting a data deletion request. To protect your account from unauthorized actions, we use a secure, email-based verification process handled by our data privacy team.


How to Submit a Deletion Request

Please follow these two simple steps to initiate the process.

Step 1: Compose an Email

Using the email client of your choice, please create a new email with the following details:

Step 2: Provide Your Information in the Email Body

In the body of the email, please include the following information so we can identify your account:

For your security, please do not include any sensitive information such as passwords, government ID numbers, or financial details in your email.